Switching accountants FAQs

If you’re thinking about switching accountants, it’s completely normal to have a few questions and feel unsure on where to start.

For most people, it’s not something they would have had to do before, and there can be a bit of uncertainty around what’s actually involved, how long it takes, and whether it will cause any disruption.

The reality is that switching accountants is a common and straightforward process.

Switching accountants advice

Common questions about switching accountants

Below are some of the most common questions we get asked, to help give you a clearer idea of what to expect when switching accountants.

I’ve been thinking about switching accountants, where do I start?

The best place to start is by doing a bit of research and booking in consultations with a few different accountants. There’s no pressure to have everything figured out before those conversations.

Most of the time, it’s simply about understanding your current situation, what’s working, what isn’t, and where you feel things could be better, and then taking it from there.

How do I know if switching accountants is the right decision?

If you’ve been thinking about it for a while, it’s usually a sign that something isn’t quite right. This could be down to limited communication, lack of advice, or simply feeling like you’ve outgrown your current setup. In most cases, it’s worth looking into your options rather than ignoring it.

Can I switch accountants at any time of the year?

Yes, you can switch accountants whenever you feel it’s the right time. It doesn’t need to be tied to your year end or any specific date. The process can be done at any point in the year without causing disruption.

Will switching accountants be a lot of work for me?

No, this is one of the biggest misconceptions of switching accountants. A good accountant will take care of this process for you, so there’s very little for you to have to manage. In most cases, you’ll just need to provide a few initial details to get things started.

Do I need to tell my current accountant?

You don’t need to, but it is recommended. Your new accountant will contact your existing accountant on your behalf to begin the transition process, including requesting professional clearance and any relevant information.

What actually happens during the switch?

Once you are happy to move forward, the process is much more straightforward than most people expect. Your new accountant will take the lead and handle everything on your behalf, so there’s very little for you to have to manage.

As part of the switch, you can expect the following:

  • Your new accountant contacting your previous accountant
  • Transfer of all relevant documents, accounts and financial history
  • Updating HMRC, Companies House and any other necessary authorities
  • A full review of your records to make sure everything is up to date and accurate
  • Identifying and managing any outstanding deadlines

How long does it take to switch accountants?

In most cases, the process takes a couple of weeks. However, this does depend on how quickly information is transferred between the accountants. Your new accountant will keep things moving and make sure everything is done as efficiently as possible.

Will it affect my deadlines or ongoing work?

No, everything should continue as normal while the switch is happening in the background. Any upcoming deadlines will be picked up and managed to make sure that nothing is missed.

What if there are issues with my previous accountant?

This does happen from time to time, but it’s usually manageable and relatively rare. Your new accountant will take care of the communication and work through any issues to make sure everything is transferred properly. The aim is to keep things smooth, professional and with minimal delays.

What should I look for in a new accountant?

You should be looking for someone who communicates clearly, understands your business, and is available when you need support. It should feel like a working relationship, not just a service you use once a year. Taking the time to speak to a few firms can help you find the right fit.

What happens after I switch accountants?

Once everything is transferred, it’s business as usual. Your new accountant will make sure you’re fully up to date and then focus on supporting you going forward. This is where you usually start to see the real difference.
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Howard
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top service top people......
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I am very greatful to Harry from Mac X accounting for his proffessionalism, efficiency , high calibre of works and advise throught the past years. I would happily recommend the team for all accounting requirments and advise on business related matters!! Stay blessed! ...Sayyad Naqvi..
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Ross
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Fantastic support throughout the year.
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Jennifer
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Mac X is an outstanding company. They are a very trustworthy and honest team that go that extra mile to help us with all accounting and financial aspects of our business. They explain everything when we need that extra help and offer friendly advice with the patience of saints! Don't hesitate if you need an accountant, these are the ones for you and your business, you are in the best hands with them.
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Jack
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Can't recommend Mac X enough, Liam is our main contact and is always there to help when we need him. Extremely efficient and nothing is ever too much trouble, would never use anyone else ever again!
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Stewart
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Switched to MacX in November 2025, after feeling un-impressed with my previous accountants. For the initial meeting with Harry and Mark, we felt we would be in good hands. They are very informative and always available to assist
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Neil
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A fantastic team who always go above and beyond - highly recommend
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Ben
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We have now had 18 months of faultless service from Mac X. They have gone over and above consistently and our business structure is not that straightforward. From personal tax returns to group-wide business strategy, they have been extremely knowledgeable, professional, pro-active and personable, making our lives much easier in the process!
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Kevin
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A company with a great personal touch thanks for everything
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Thinking about switching accountants?

We’re always happy to advise and explain what switching accountants would look like for your business.

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